We use Royal Mail for UK orders and Royal Mail for Europe & rest of world. We aim to ship your order as quickly as possible. Please allow 3-5 working days for UK orders and 7 - 14 working days for Europe & rest of world from placing order to receipt of goods. Please allow 2 - 3 days extra during sale periods.
All deliveries are subject to stock availability and authorisation of your payment.
Once orders are placed, you will receive an order confirmation by email.
Once your order is dispatched you will receive another email confirming that your order is on its way.
We offer an international delivery service on all orders.
Please note that the recipient will be responsible for any import duties, clearance fees and any other additional charges. We operate on a DDU basis (Delivery Duty Unpaid). This means the recipient should be liable for any local sales taxes or import duties which may be charged on the purchase. Sometimes goods may be subject to delays, due to customs or weather.
The customer is also responsible for providing any information required by customs to ensure the goods are cleared. Matchstick Monkey cannot be held responsible should local customs authorities wish to confiscate any items or charge any import duty.
More information can be found in the link in our footer!